Does Business Coaching Work? What the Research Says with Guests Bill Eckstrom and Sarah Wirth. Ep 54


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Authors of “The Coaching Effect” Bill Eckstrom and Sarah Wirth gathered data on effectiveness of coaching. They discuss why all great coaches create discomfort, and why all coaches should be looking to increase the “discretionary effort” of their teams. They also reveal why it’s better to have no coach than a bad coach, and share the 4 key ingredients of a successful coaching framework.

Bill and Sarah’s book – The Coaching Effect

Bill and Sarah’s Company -

Topics Discussed:

Introduction – 0:01

What was the Aha Moment for Bill and Sarah when writing their book? – 1:30

How did the data lead them to that realization? – 3:45

How Bill experienced great coaching first hand – 5:13

Do companies measure how effective their coaches are? – 7:38

How good coaching is measurable in cold hard cash – 11:45

Can bad coaches inhibit performance? When is it better to have no coach at all? – 12:29

Why is it important that coaches spend time on self-reflection? – 14:30

What is “discretionary effort”? How does a coach increase it? – 15:50

What does an effective one-on-one meeting look like? Why it’s important to get them right – 22:25

Why creating discomfort helps employees to evolve and grow – 27:55

What is the performance equation? What makes great coaching? – 33:55

The difference good coaching makes demonstrated in numbers – 36:20

How coaching can be measured using the services provided by the EcSell Institute – 39:35

Why good coaching shouldn’t be limited to just sales – 43:30

Bill and Sarah’s contact details – 44:50

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