Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
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Контент предоставлен Rick Selover. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Rick Selover или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
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Episode #185 - Meeting consumer Needs: Explaining the Process-REBOOT #144
Manage episode 446126040 series 2804568
Контент предоставлен Rick Selover. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Rick Selover или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Episode Notes:
Ever wondered why a visit to a collision repair shop can feel as confusing as a trip to the doctor?
Are you ready to uncover the secret to exceptional customer service?
Tune in this week, as I reshare an earlier episode, where we unravel the mystery behind customer service in the aftermath of an accident. I reveal how your collision repair shop staff, from CSRs to estimators, can transform a frustrating experience into a seamless journey.
We'll highlight the commonalities between the medical and auto and collision repair industries, and how small adjustments can make a world of difference in providing a positive customer experience. Discover the art of clear and compassionate communication and learn how these professionals can turn confusion into clarity, building trust and loyalty along the way.
We dive into a world where effective communication reigns supreme, not just in collision repair but the medical field as well.
Explore the emotional rollercoaster faced by customers in these industries and the vital role of acknowledgment, understanding, transparency, and caring... meeting their emotional needs, service providers can create a lasting positive impression, converting potential frustrations into opportunities for exceptional customer service.
Whether you're in the auto repair business or another service field, the strategies shared in this episode promise to enhance your customer interactions and leave a lasting impact!
Sign up for FREE to my "Quote of the Day" below:
Join our Mind Wrench mailing list! 👉 https://bit.ly/3DGNM9o
Need one-on-one Mindset or Personal Development coaching? – drop me a note @ Personal Coaching – Rick Selover
👉 CLICK HERE FOR 50% OFF YOUR FIRST MONTH OF COACHING!
(use PROMO code FREE50 in the message box!)
🔗Affiliate Links
👀 Read or listen to Top non-fiction book on Blinkist 20% off membership & 7-day free trial
🧑💼 Need freelance help with your business? Check out Fiverr
🛒🍒🥦 Want an easier way to shop? Check out Instacart
Thanks for listening and please share The Mind Wrench Podcast with others!
Разделы
1. Navigating Collision Repair Process With Ease (00:00:00)
2. Improving Customer Experience Through Communication (00:08:29)
196 эпизодов
Поделиться
Manage episode 446126040 series 2804568
Контент предоставлен Rick Selover. Весь контент подкастов, включая эпизоды, графику и описания подкастов, загружается и предоставляется непосредственно компанией Rick Selover или ее партнером по платформе подкастов. Если вы считаете, что кто-то использует вашу работу, защищенную авторским правом, без вашего разрешения, вы можете выполнить процедуру, описанную здесь https://ru.player.fm/legal.
Episode Notes:
Ever wondered why a visit to a collision repair shop can feel as confusing as a trip to the doctor?
Are you ready to uncover the secret to exceptional customer service?
Tune in this week, as I reshare an earlier episode, where we unravel the mystery behind customer service in the aftermath of an accident. I reveal how your collision repair shop staff, from CSRs to estimators, can transform a frustrating experience into a seamless journey.
We'll highlight the commonalities between the medical and auto and collision repair industries, and how small adjustments can make a world of difference in providing a positive customer experience. Discover the art of clear and compassionate communication and learn how these professionals can turn confusion into clarity, building trust and loyalty along the way.
We dive into a world where effective communication reigns supreme, not just in collision repair but the medical field as well.
Explore the emotional rollercoaster faced by customers in these industries and the vital role of acknowledgment, understanding, transparency, and caring... meeting their emotional needs, service providers can create a lasting positive impression, converting potential frustrations into opportunities for exceptional customer service.
Whether you're in the auto repair business or another service field, the strategies shared in this episode promise to enhance your customer interactions and leave a lasting impact!
Sign up for FREE to my "Quote of the Day" below:
Join our Mind Wrench mailing list! 👉 https://bit.ly/3DGNM9o
Need one-on-one Mindset or Personal Development coaching? – drop me a note @ Personal Coaching – Rick Selover
👉 CLICK HERE FOR 50% OFF YOUR FIRST MONTH OF COACHING!
(use PROMO code FREE50 in the message box!)
🔗Affiliate Links
👀 Read or listen to Top non-fiction book on Blinkist 20% off membership & 7-day free trial
🧑💼 Need freelance help with your business? Check out Fiverr
🛒🍒🥦 Want an easier way to shop? Check out Instacart
Thanks for listening and please share The Mind Wrench Podcast with others!
Разделы
1. Navigating Collision Repair Process With Ease (00:00:00)
2. Improving Customer Experience Through Communication (00:08:29)
196 эпизодов
All episodes
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Похожие на Mind Wrench Podcast
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
Everyone has a dream. But sometimes there’s a gap between where we are and where we want to be. True, there are some people who can bridge that gap easily, on their own, but all of us need a little help at some point. A little boost. An accountability partner. A Snooze Squad. In each episode, the Snooze Squad will strategize an action plan for people to face their fears. Guests will transform their own perception of their potential and walk away a few inches closer to who they want to become ...
…
continue reading
An award-winning cannabis podcast for women, by women. Hear joyful stories and useful advice about cannabis for health, well-being, and fun—especially for needs specific to women like stress, sleep, and sex. We cover everything from: What’s the best weed for sex? Can I use CBD for menstrual cramps? What are the effects of the Harlequin strain or Gelato strain? And, why do we prefer to call it “cannabis” instead of “marijuana”? We also hear from you: your first time buying legal weed, and how ...
…
continue reading
Why are we so stressed & overwhelmed? Why do we have clear & compelling goals but fail to reach them? How can we want to change so desperately yet make choices that keep us from that change? Because we keep focusing on the habits we want instead of building the skill of consistency that allows us to achieve them. Consistency is a skill. It's a superpower. It isn't one-size-fits all. It unlocks any door and makes every goal achievable. A more effective, realistic approach starts here.
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
…
continue reading
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
From host Kevin Miller: When I was 7 years old and got out of line, my parents would give me an “attitude adjustment” and make me listen to motivational speakers like Zig Ziglar. I didn’t appreciate it at the time but the experience gave me awareness of how powerful our minds and outlook on life are. I went on to become a pro athlete, have 9 kids, start 17 businesses and become addicted to performance and production. Till I burnt out. Multiple times. That started a quest to not just pursue p ...
…
continue reading
The Art of Charm is where self-motivated people, just like you, come to learn from the company’s coaches about to how to master human dynamics, relationships, and becoming your best self with the help of Johnny and AJ, the company’s founders. Johnny and AJ bring their 11 years of coaching experience from their famous Bootcamps, where they host clients in Los Angeles from all over the world and they share their stories, best practices and themselves on this weekly podcast. Not only does The A ...
…
continue reading
Master the best of what other people have already figured out. Skip decades of trial and error. Each episode reveals proven insights from world-class performers. No fluff. No small talk. Just actionable wisdom for your business and life. Instagram: https://instagram.com/farnamstreet LinkedIn: https://www.linkedin.com/in/shane-parrish-050a2183/ Newsletter: Join over 750,000 people and upgrade your thinking in 5 minutes a week. fs.blog/newsletter
…
continue reading
Everyone needs a little help being a human. From sleep to saving money to parenting and more, host Marielle Segarra talks to experts to get the best advice out there. Life Kit is here to help you get it together. Want another life hack? Try Life Kit+. You'll support the show and unlock exclusive curated playlists and sponsor-free listening. Learn more at plus.npr.org/lifekit
…
continue reading
Player FM - приложение для подкастов
Работайте офлайн с приложением Player FM !
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